MANAGER, CONFERENCE SERVICES

Position Title:          MANAGER, CONFERENCE SERVICES

Summary of Duties:

Plans, organizes, negotiates and manages the provision of a full suite of conference support services to meet the specific needs of First Ministers, Ministers and Deputy Ministers hosting or attending intergovernmental conferences (in-person and virtual) across Canada.

Provides advice and professional expertise to senior management on a wide variety of issues. As a member of the Extended Management Team, participates in the management of operations by providing leadership to plan activities and manage resources.

Develops and implements procedures, standards, guidelines, common systems and processes to improve service to clients and ensure consistency in the approach of conference planning, on-site work and post-conference tasks.

Ensures employees’ skills are aligned with the identified core competencies associated with their responsibilities and manages employee learning accordingly.

Promotes the role and markets the services of the Canadian Intergovernmental Conference Secretariat (CICS); develops and maintains extensive consultative, intelligence and communications links and working relationships with clients in federal departments and agencies and other levels of government.

Manages human, financial and material resources.

Leads or participates as a member of project teams and working groups.

A letter outlining your experience, competencies and your interest in this position, accompanied by a résumé and a letter from your employer certifying your permanent, full-time employment status in your provincial or territorial government, must be submitted by May 8, 2022 to:

Doumbé Bétoté Akwa
‎Director, Conference Services
‎E-mail: HR-RH@scics.ca
‎Phone: 613-298-2639

‎REQUIREMENTS – MANAGER, CONFERENCE SERVICES

EDUCATION:
‎Graduation with a university degree OR an acceptable combination* of education, training and work experience.

*Acceptable combination is defined as high school graduation with 3 years of work experience and courses/seminars in a related field.

LANGUAGE REQUIREMENTS:
‎Bilingual (English-French)

EXPERIENCE:
‎Experience in planning and coordinating conferences or meetings that include significant government participation*.
‎Experience in leading project teams.
‎Experience in managing human and financial resources.
‎Experience in providing strategic advice and briefings to senior officials**.
‎Experience in liaising with senior officials**.

*Significant government participation is defined as being more than one government and at the level of Director General (or equivalent) or higher.
‎**Senior officials are defined as being at the level of Director General (or equivalent) or higher.

KNOWLEDGE:
‎Knowledge of the mandate and services of the Canadian Intergovernmental Conference Secretariat (CICS).

Knowledge of key current issues in Canadian intergovernmental relations.

Knowledge of trends in multi-media and Internet technology used to support conferences or meetings held virtually or in person.
‎Knowledge of project management.

COMPETENCIES:
‎Oral Communication
‎Written Communication*
‎Working Under Pressure
‎Discretion
‎Leadership
‎Judgement
‎Client Service Orientation
‎Adaptability

*Please note that your application may be used to assess the written communication competency.
‎All communication relating to this process may be used in the assessment of other qualifications.

‎CONDITIONS:
‎Secret security clearance.

Willingness and ability to telework most of the time.
‎Willingness and ability to travel on a regular basis across Canada to conference sites, including weekends.
‎Willingness and ability to work irregular hours and frequent overtime in temporary offices while on conference sites.

Have access to and maintain a strong Internet connection for the duration of the secondment.

Be fully vaccinated (2 doses) against COVID-19.