Our Team
Executive Committee
Our executive team is experienced and committed to delivering innovative conference solutions. Working together, they are focused on excellence in client service and achieving value-for-money for all stakeholders.
Executive Committee from L to R: Benoit Masse, Doumbe Betote Akwa, Eric Gagnon, Ruth Onyancha and Mario Giasson
Ruth Onyancha, Secretary
As the Secretariat’s Deputy Head and Chief Executive Officer, Ms. Onyancha is responsible for the agency’s corporate policies and for reporting to governments annually on the operations of the Secretariat.
Ms. Onyancha’s biographyEric Gagnon, Assistant Secretary
The Assistant Secretary is the Secretariat’s Chief Financial Officer and is responsible for planning, developing and directing the operations of the Secretariat within the mandate of the organization.
Eric Gagnon’s biographyDoumbe Betote Akwa, Director, Conference Services
The Director of Conference Services provides leadership to all aspects of the planning and operational frameworks related to the program of serving intergovernmental conferences. As part of the day-to-day work, the Director develops and maintains effective working relationships with officials of federal, provincial and territorial government departments and agencies, promoting the role and marketing the services of the Secretariat.
Doumbe Betote Akwa’s biographyBenoît Massé, Director, Corporate Services
The Director of Corporate Services is responsible for the financial, human resources, procurement, security and administrative advice and services to managers and staff of the Secretariat. This includes the development and implementation of the agency’s budgetary control framework and systems, as well as the planning and development of a full range of human resources and administrative programs.
Benoît Massé’s BiographyMario Giasson, Director, Information Services
The Director of Information Services is in charge of information management, information technology and library services to the organization. The Director provides the strategy, policies, infrastructure, and tools necessary for the Secretariat to make effective use of technology in the delivery of the Secretariat’s program and services.
Mario Giasson’s biographyEmployees
As a client-focused organization, our greatest asset is our employees. Responsible for delivering conference services to federal, provincial and territorial governments, our employees bring diverse backgrounds and experience to their work. They have worked in federal, provincial or territorial government departments, as event planning experts, in the technology industry and as project managers.
CICS staff photo, taken in June 2024
Representation from the provinces and territories
Are you a full-time, permanent public servant working for a provincial or territorial government?
Do you like to travel and work as part of a dynamic team?
Are you a problem solver who enjoys working behind-the-scenes in support of complex and challenging events? We may just have the position for you!
Enjoyable and inclusive environment
CICS is a great place to work; we invest in the well-being of our employees as well as in their training, at both an individual and a corporate level.“We are always available to support our colleagues, new or experienced.”
“Managers trust their employees and know that they are experts in their fields. Trust makes every conference a success.”
Extended CICS team on conference site
“We are proud of the services we offer”
“We believe in our organization”