2023-24 Department Results Report: Full Plan

On this page From the Institutional Head Results – what we achieved Core responsibility: Intergovernmental Conference Services Internal services Spending and human resources Spending Funding Financial statement highlights Human resources Corporate information Supplementary information tables Federal tax expenditures Definitions Read a summary of the Departmental results report Print this page From the Institutional Head Ruth Onyancha Secretary I am pleased to present the Canadian Intergovernmental Conference Secretariat’s (CICS) 2023–24 Departmental Results Report (DRR). This year, CICS has continued to excel as the key conference service provider for First Minister, Minister, and Deputy Minister-level intergovernmental meetings across Canada. We have made substantial progress in enhancing our services, including the initiation of a new Conference Policy in collaboration with provinces and territories, which remains in progress. Our IT infrastructure upgrades and continued efforts to enhance the Conference Management System (CMS) have improved videoconferencing capabilities and are addressing accessibility needs, ensuring our services remain inclusive and efficient. CICS also focused on long-term sustainability, using the first installment of a supplemental budget to strengthen internal controls and evaluate costing structures. Additionally, our innovations in IT and communication have enhanced both security and accessibility, supporting the government’s broader objectives of transparency and inclusivity. Despite challenges such as rising costs and the complexities of post-pandemic operations, CICS has demonstrated resilience, achieving a notable increase in Minister-level and Provincial-Territorial meetings. Our commitment to service excellence is reflected in the high satisfaction rates from both conference participants and organizers. Looking ahead, CICS will continue to strengthen relationships with federal, provincial, and territorial government clients, ensure continuity of services in an ever-changing environment, optimize our technological tools, and build and maintain a strong workforce. These efforts will allow us to support intergovernmental collaboration through ongoing innovation and strategic engagement, ensuring we meet the evolving needs of our stakeholders. Thank you to everyone who contributed to our successes this year. Results – what we achieved Core responsibilities and internal services Core responsibility: Intergovernmental Conference Services Internal services Core responsibility: Intergovernmental Conference Services In this section Description Progress on results Key risks Resources required to achieve results Related government-wide priorities Program inventory Description The Canadian Intergovernmental Conference Secretariat provides continuity of planning and archival services, as well as impartial administrative support, for federal-provincial-territorial and provincial-territorial conferences of First Ministers, Ministers and Deputy Ministers, throughout Canada. Progress on results This section presents details on how the department performed to achieve results and meet targets for intergovernmental conference services. Details are presented by departmental result. Table 1: Targets and results for Intergovernmental Conference Services Table 1 provides a summary of the target and actual results for each indicator associated with the results under Intergovernmental Conference Services. Facilitate productive federal-provincial-territorial and provincial-territorial discussions through centralized planning and professionally supported conferences Departmental Result Indicators Target Date to achieve target Actual results Conference organizer satisfaction rate > 90% March 2024 2021–22: 89.7% 2022–23: 94.1% 2023–24: 95% Conference participant satisfaction rate > 90% March 2024 2021–22: 94% 2022–23: 95% 2023–24: 93% Continuous innovation in process and service delivery to […]


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2023-24 Department Results Report: At a Glance

— altLangPage: “https://test.canada.ca/experimental/results-resultats/rrm-en-un-coup-doeil.html” breadcrumbs: – title: [theme, topic, or department] link: “#” dateModified: 2024-04-25 language: en layout: default title: “[Name of organization]’s [fiscal year] Departmental results report: At a glance” — A departmental results report provides an account of actual accomplishments against plans, priorities and expected results set out in the associated Departmental Plan. Vision, mission, raison d’être and operating context Minister’s mandate letter (optional) Read the full Departmental results report Key priorities [Department acronym]’s top priorities for [insert fiscal year] were as follows [insert bulleted list item 1] [insert bulleted list item 2] [insert bulleted list item 3] [Insert any text on how the organization contributed to refocused government spending] Highlights [Insert text from the Highlights section] Expand all Collapse all Name of core responsibility 1 Actual spending: [Insert amount] Actual human resources: [Insert number] Results – what we achieved: [insert bulleted list item 1] [insert bulleted list item 2] [insert bulleted list item 3] More information about [name of core responsibility] [hyperlink to full plan, core responsibility 1, progress on results section] can be found in the “Results – what we achieved” section of the full departmental results report. Name of core responsibility 2 Actual spending: [Insert amount] Actual human resources: [Insert number] Results – what we achieved: [insert bulleted list item 1] [insert bulleted list item 2] [insert bulleted list item 3] More information about [name of core responsibility] [hyperlink to full plan, core responsibility 2, progress on results section] can be found in the “Results – what we achieved” section of the full departmental results report. Name of core responsibility 3 Actual spending: [Insert amount] Actual human resources: [Insert number] Results – what we achieved: [insert bulleted list item 1] [insert bulleted list item 2] [insert bulleted list item 3] More information about [name of core responsibility] [hyperlink to full plan, core responsibility 3, progress on results section] can be found in the “Results – what we achieved” section of the full departmental results report.


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2023-24 Department Results Report

2023-24 Department Results Report: At a Glance 2023-24 Department Results Report: Full Plan


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