Departmental Performance Report 2015-16
View as: Honourable Maryam Monsef President of the Queen’s Privy Council for Canada Minister of Democratic Institutions Table of Contents Minister’s Message Results Highlights Section I: Organizational Overview Organizational Profile Organizational Context Organizational Priorities Section II: Expenditure Overview Actual Expenditures Budgetary Performance Summary Departmental Spending Trend Expenditures by Vote Alignment of Spending With the Whole-of-Government Framework Financial Statements and Financial Statements Highlights Section III: Analysis of Program and Internal Services Conference Services Internal Services Section IV: Supplementary Information Supplementary Information Tables Federal Tax Expenditures Organizational Contact Information Appendix: Definitions Endnotes Minister’s Message As President of the Queen’s Privy Council for Canada, I am pleased to table the Canadian Intergovernmental Conference Secretariat’s (CICS) 2015-16 Departmental Performance Report. Since its creation in 1973, the Secretariat has worked diligently to provide the administrative support services required for the planning and conduct of federal-provincial-territorial and provincial-territorial conferences of First Ministers, Ministers and Deputy Ministers across Canada. In this context, the agency continues to play a key and pivotal role in the domain of intergovernmental machinery in Canada by providing impartial senior level conference services to federal, provincial and territorial governments. In fiscal year 2015-16, CICS provided its services to 114 senior-level intergovernmental conferences, including a First Ministers’ Meeting held in March 2016. Of these meetings, there were 72 face-to-face, 40 teleconferences and two virtual conferences. While the number of face-to-face meetings essentially remained unchanged from the previous year, the numbers of teleconferences and videoconferences each doubled, indicating a definite interest in these technologies as a viable, cost- and time-effective way for governments to confer. Going forward, CICS will continue to adapt its service delivery model so that it remains client-focused and responsive to the current environment. The Honourable Maryam Monsef President of the Queen’s Privy Council for Canada Minister of Democratic Institutions Results Highlights What funds were used? 5,270,551 Actual Spending Who was involved? 31 Actual FTEs Results Highlights CICS provided its services to 114 senior-level intergovernmental conferences, a 20% increase over the previous year’s total. This included 72 face-to-face meetings, 40 teleconferences and two virtual conferences. The teleconference support services with 3-line simultaneous interpretation, introduced as a new service in 2013-14, has continued to show significant increase in popularity with clients. Support was provided to 40 teleconferences in 2015-16 at both the Ministers and Deputy Ministers’ levels, or double the number from the previous year. There is no doubt that this technology will continue to be utilized as a responsive and very cost- and time-efficient alternative to face-to-face meetings. Client satisfaction levels continued to be very high. For conference delegates, our target of 90% satisfaction was met while with conference planners, the target was exceeded with a satisfaction rate of 92.5%. The words professional, efficient and organized were used most often by planners and delegates alike to describe the quality of services provided by CICS in support of intergovernmental meetings. Section I: Organizational Overview Organizational Profile Appropriate Minister: Honourable Maryam Monsef Institutional Head: André M. McArdle, Secretary Ministerial Portfolio: President of the Queen’s […]
by Mario Giasson
Read more »